Privacy policy

πŸ”’ Privacy Policy

Effective Date: August 13, 2025

At National Woollen & Finishers, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. πŸ“‹ Information We Collect

We may collect the following personal and transactional information when you interact with our website:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Payment Information (processed via secure third-party gateways)
  • Order and Transaction History
  • IP Address, Device Info, Browser Type
  • Usage Data via Analytics Tools

2. πŸ”§ How We Use Your Information

Your information may be used to:

  • Process and fulfill your orders
  • Provide order updates and customer support
  • Improve website functionality and user experience
  • Send promotional emails or SMS (you may opt out at any time)
  • Prevent fraud and ensure website security
  • Comply with legal and regulatory obligations

3. 🀝 Sharing of Information

We only share your personal data with trusted third parties when necessary, such as:

  • Payment processors to securely handle transactions
  • Shipping providers to deliver your orders
  • Analytics providers to monitor site performance

We do not sell or rent your personal data to any third parties.

4. πŸ“’ Marketing Communications

You may receive occasional emails or SMS messages about:

  • Special offers
  • Product updates
  • Promotions or sales

Opt-out options:

  • Click the "Unsubscribe" link in any of our marketing emails
  • Reply β€œSTOP” to promotional SMS
  • Email us at mills@woolcloth.com

5. πŸ” Data Security

We implement appropriate technical and organizational safeguards to protect your personal data from unauthorized access, misuse, or loss.

  • All payment transactions are processed through secure, PCI-compliant third-party gateways.
  • We do not store your card details on our servers.

6. 🧾 Your Rights

As a user, you have the right to:

  • Access or update your personal information
  • Request deletion of your account or data
  • Withdraw consent from receiving marketing messages

To make a request, contact us at:

πŸ“§ mills@woolcloth.com

7. πŸ”„ Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date" at the top.

8. πŸ“¬ Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please reach out to us:

πŸ“§ mills@woolcloth.com

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